Privacy Policy
Amazing Dance Academy Last updated: 31 May 2026 Effective from: 31 May 2026
Plain English Summary
We collect the information we need to run a dance academy — your name, contact details, payment records, and class attendance. We use it to give you a good experience, keep our community safe, and improve what we do. We don't sell your data. We never will.
The rest of this document spells out the legal detail. If anything is unclear, email us at privacy@amazingdanceacademy.com and we'll explain it like a person.
1. Who We Are
Amazing Dance Academy ("the Academy", "we", "us", "our") is a dance institution operating in Lusaka, Zambia. We host classes, workshops, and festivals — including The Amazing Festival (the VickFalls Experience) in Livingstone.
Data Controller: Amazing Dance Academy Address: [ADDRESS — to be added by founders] Email: privacy@amazingdanceacademy.com Founders / Contact: Mukopaje Singogo and Jophael Banda
This Privacy Policy is governed by the laws of the Republic of Zambia, including the Data Protection Act, 2021.
2. What This Policy Covers
This policy applies to personal data we collect through:
- Our website at amazingdanceacademy.com
- The festival site at theamazingfestival.com
- Our sign-up forms, both online and in person
- Our WhatsApp channel and our AI assistant Chimwemwe
- Our email newsletter and marketing communications
- In-person classes, workshops, and events
- Any related social media accounts we operate
3. What We Collect
3.1 Information you give us directly
- Full name
- Email address
- Phone number (including WhatsApp number)
- Date of birth (used to confirm you are an adult and for birthday celebrations)
- Emergency contact name and phone number
- Photograph (only if you choose to upload one for your member profile)
- Communications you send us (emails, chat messages, contact form submissions)
3.2 Information we generate about you
- Your unique payment reference codes
- Your class attendance records (recorded when staff scan your QR membership card)
- Your subscription history and plan choices
- Records of complimentary or discount codes used
- Conversations you have with Chimwemwe, our AI assistant
3.3 Information we collect automatically
- Basic device and browser information (browser type, operating system, IP address)
- Pages visited on our website
- Anonymous usage statistics
We do not use invasive tracking, advertising trackers, or third-party data brokers.
4. Why We Collect It (Lawful Basis)
We collect and use your data on these legal bases under the Data Protection Act, 2021:
| Purpose | Lawful basis |
|---|---|
| Managing your membership and processing classes you attend | Performance of a contract with you |
| Processing your payments | Performance of a contract + legal obligation (tax records) |
| Sending you class reminders and account notifications | Performance of a contract |
| Sending you marketing emails or WhatsApp messages | Your consent (you can withdraw anytime) |
| Keeping the community safe (incident records, complaints) | Our legitimate interest in safety |
| Complying with tax, accounting, and legal obligations | Legal obligation |
| Improving our services and understanding what works | Our legitimate interest, balanced against your privacy |
5. How We Use Your Data
We use your personal data to:
- Verify your identity and membership status
- Confirm and track payments
- Mark your attendance at classes
- Send you receipts, reminders, and important account information
- Send you marketing communications (only with your consent)
- Respond to your questions, complaints, or requests
- Improve our classes, events, and services
- Investigate safety incidents or complaints
- Comply with Zambian law
We do not:
- Sell your data to anyone
- Share it with advertisers
- Use it for automated decision-making that significantly affects you
- Use it for purposes other than those listed in this policy without telling you first
6. Who We Share It With
We share your data only with:
- Our authorised staff and instructors — limited to what they need to do their job
- Payment service providers — when we move to automated payments, regulated providers (e.g. Lenco, Flutterwave) will process payments under their own data protection terms
- Email service providers — to send transactional and marketing emails (e.g. Resend)
- Cloud hosting providers — Supabase and Vercel store our database and run our website
- AI service providers — Anthropic powers Chimwemwe; conversations are processed under Anthropic's enterprise data terms
- Government authorities — only when legally required (tax authorities, courts, law enforcement)
- Professional advisers — accountants, lawyers, auditors, bound by their own confidentiality duties
Some of these providers operate servers outside Zambia. When we transfer your data outside Zambia, we ensure they maintain protection standards equivalent to those required by the Data Protection Act, 2021.
We will never share your data for marketing purposes without your explicit consent.
7. How Long We Keep It
| Type of data | How long we keep it |
|---|---|
| Active member account | While you remain a member, plus 3 years after your last activity |
| Payment and tax records | 6 years (as required by Zambian tax law) |
| Marketing consent records | Until you withdraw consent + 1 year |
| Chimwemwe conversation logs | 12 months |
| CCTV footage (if applicable) | 30 days |
| Safety incident reports | 7 years |
After these periods, we either securely delete the data or anonymise it so it can no longer identify you.
8. Your Rights
Under the Data Protection Act, 2021, you have the right to:
- Access — Request a copy of the personal data we hold about you
- Correction — Ask us to fix data that is wrong or out of date
- Deletion — Ask us to delete your data (subject to legal exceptions like tax records)
- Restriction — Ask us to stop processing your data in certain ways
- Objection — Object to processing based on our legitimate interests
- Withdraw consent — At any time, for any processing based on consent
- Data portability — Request your data in a structured, machine-readable format
- Lodge a complaint — With the Office of the Data Protection Commissioner in Zambia
To exercise any of these rights, email privacy@amazingdanceacademy.com. We respond within 30 days. We do not charge a fee for reasonable requests.
If you are not satisfied with our response, you may complain to:
Office of the Data Protection Commissioner [Zambian Data Protection Commissioner contact — to be confirmed]
9. How We Protect Your Data
We use industry-standard security measures including:
- Encrypted database storage
- HTTPS encryption for all website traffic
- Access controls limiting which staff see what data
- Strong password requirements and two-factor authentication for admin accounts
- Regular security reviews
No system is perfectly secure, but we take reasonable care. If a data breach affects you, we will notify you and the Data Protection Commissioner within the timeframes required by law.
10. Photography and Filming at Events
We sometimes photograph or film our classes, socials, and the festival. These images may be used in our marketing — website, social media, brochures.
- We will tell you in advance when filming will happen
- You may opt out by speaking to a staff member or the photographer
- We will not use a clearly identifiable image of you in marketing if you have asked us not to
- We will not use images of minors (anyone under 18) without explicit consent from a parent or guardian
If you find a photo of yourself online that you want removed, email us — we will take it down within 7 days.
11. Children
Our services are designed for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has provided us their data without proper consent, contact us and we will delete it.
For minors attending family-friendly festival events, separate guardian consent processes apply.
12. Cookies
Our website uses minimal cookies — only those needed to keep you logged in, remember your preferences, and understand basic site usage. We do not use advertising cookies or third-party tracking pixels.
You can disable cookies in your browser settings, but some features of our site may not work properly.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will:
- Update the "Last updated" date at the top
- Email registered members about the change
- Post a notice on our website for at least 30 days
Continued use of our services after a change means you accept the updated policy.
14. Contact Us
For any questions about this Privacy Policy or about how we handle your data:
Email: privacy@amazingdanceacademy.com Founders: mukopaje@amazingdanceacademy.com · jophael@amazingdanceacademy.com Phone: +260 97 477 6247 · +260 97 940 0538 Address: [ADDRESS — to be added by founders]
This document should be reviewed by a Zambian legal professional before publication to confirm full compliance with current law and to add any specific details required for your registered business structure.